How Howzit Protects Your Data

When you sign up with Howzit we ask for the basics: your name, date of birth, email address, country of residence and a password. We need your date of birth to confirm you are 18 or over, since Howzit is strictly for adult players. We do not knowingly collect data from anyone under that age, and any account found to belong to a minor is closed immediately.

What we collect and why

• Identity details: name, date of birth, address, and where required for verification, a copy of a photo ID or proof of address.
• Contact details: email address and, if you opt in to SMS or WhatsApp updates, a mobile number.
• Payment data: card details are tokenised by our payment processors, not stored in full on our servers. For crypto deposits (Bitcoin, Ethereum, Tether, Litecoin) we record wallet addresses and transaction hashes, not private keys.
• Gameplay data: bets placed, games played, session length and deposit or withdrawal history, used for account management, fraud checks and to run the VIP loyalty programme.
• Technical data: IP address, device type, browser and rough location, mainly used to keep the platform secure and to tailor which games and payment options appear for your region.
• Support data: any messages you send our support team, including chat transcripts, so we can resolve issues and improve service quality.

How your data is used

Data is used to run your account, process deposits and withdrawals in pounds sterling, verify your identity, prevent fraud and multiple-account abuse, and personalise promotions such as free spins offers. We also use aggregated, non-identifying data to understand which slots or live tables are popular, which helps shape the games lobby over time.

If you contact GamCare or BeGambleAware through links we provide, that conversation happens directly with those organisations. We do not see the content of those discussions, only that a self-exclusion or cooling-off request was actioned on our side if you ask us to apply one to your account.

Cookies and tracking

Howzit uses cookies for three main purposes: keeping you logged in securely, remembering preferences like currency display, and measuring which pages and promotions perform well. You can manage or block cookies through your browser settings, though disabling essential cookies may stop the site working properly, particularly the cashier and live chat widget.

Who we share data with

• Payment processors and crypto payment gateways, to complete deposits and withdrawals.
• Identity verification providers, when we need to confirm age or address details.
• Game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Play'n GO, Hacksaw Gaming, Nolimit City and Push Gaming receive limited gameplay data needed to run their titles and calculate results fairly.
• Regulators or law enforcement, only where we are legally compelled to respond to a formal request.
• We do not sell player data to advertisers or unrelated third parties.

Data retention and security

Account and transaction data is kept for as long as your account is active and for a further period afterwards to meet anti-fraud and financial record-keeping obligations. Data is encrypted in transit and access is restricted to staff who need it to do their job, such as support agents handling a specific ticket or compliance staff reviewing a verification request.

Your rights as a UK-based player

You can ask to see the personal data we hold about you, request corrections, or ask us to delete your account data once any legal retention period has passed. You can also object to marketing emails and SMS at any time using the unsubscribe link or by contacting support. Because Howzit operates on a self-declared offshore framework rather than under a UKGC licence, note that the UK Gambling Commission is the body that regulates the wider UK gambling market, not the direct licensor of this site. For the specific entity handling your data and the current licensing position, check the details published in the site footer, where the registered company name is confirmed.

Changes to this policy

We may update this page as our payment partners, tools or legal obligations change. Material changes will be reflected here with an updated date, so it is worth checking back before you deposit again, especially if you have not played in a while.

Related pages: read our Terms and Conditions for the full account rules, see Responsible Gaming for tools to manage your play, check Payments for details on cards and crypto, or head straight to Register to create an account.